If for any reason you are not satisfied with your purchase you may return or exchange it within 10 days of receipt of the merchandise for a full refund. Unworn, unsized engagement rings can be returned within 30 days.
Refunds will be paid in the same manner of the original purchase payment. Please note that there are exceptions, including but not limited to: custom orders and jewelry that has been altered, worn, or sized by a jeweler other than Bentley Diamond Importers are non-refundable.
We will always do our best to work with you on any returns or exchanges but please note and adhere to this policy.